Go on, spoil me…

British hairdressers are amongst the best in the world, to so such an extent that it’s almost impossible to get a bad cut.  With such competition, they have to work hard to woo their clientele. And that’s where service comes to the fore.

Last week, lucky me had the arduous (I jest!) task of  reviewing a treatment (Keratin Ultimate Conditioning aka Brazilian Blow Dry – super smooth hair every day for weeks!)  at John Carne. The salon is a cathedral of black granite, squishy chairs, flat screen tvs and wrap round mirrors, with beaming staff who are not a bit flustered by the fact that you are late (so, so sorry…it was road works and other feeble excuses). The ergonomically designed back wash chair consigns the neck crick to history while the friendly junior brings tea (‘Earl Grey or breakfast?’) in a JC branded tea cup and never once asks where I am going for my holidays (nowhere, but that’s another story)…it’s all bliss.

To top it all, my utterly charming stylist Aaron Blondell has the chair-side manner of Colin Firth (but younger!). Two hours later (this is a full-on, £200 treatment) and I am quite giddy with excitement by the time I leave (although that might have been low blood sugar – it was lunchtime).  Yes, I’m loving the fact that good old-fashioned service is so on-trend. All I need now is free parking…